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Administration & Office Support

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Do you have strong organisational skills and a passion for keeping things running smoothly behind the scenes?

With a wide range of career paths available, a career in administration and office support could be the ideal fit for you.

There are many roles available across corporate, government, and not-for-profit sectors, including:

Executive Assistant

Executive assistants provide administrative support to senior executives. They manage schedules, coordinate meetings, handle communications and oversee special projects.

Key responsibilities include:

  • Managing and prioritising the executive’s calendar, appointments and travel arrangements
  • Screening and prioritising incoming communications
  • Drafting and editing business documents such as emails, reports and presentations
  • Organising and coordinating meetings and events
  • Answering phone calls, screening visitors and handling general office management
Administration and Office Support resumes: how to (image 1)

To become an executive assistant, you typically need experience in administrative roles and strong communication, organisation, and time management skills. While a degree in business or a related field can be beneficial, it’s not always required. Certifications can also enhance your credentials.

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Office Manager

Office managers are responsible for overseeing the smooth day-to-day operations of an office.

Key responsibilities:

  • Overseeing clerical functions including paperwork, filing and data entry.
  • Hiring, training and supervising administrative and support staff.
  • Ensuring the office environment is functional and efficient, including managing supplies, equipment and facilities
  • Scheduling meetings, co-ordinating events and managing calendars.
  • Handling enquiries, correspondence and greeting visitors.

To become an office manager, you typically need experience in administrative roles and strong organisational, leadership, and communication skills. While a degree isn’t always required, qualifications like a Certificate III or IV in Business (Administration) can strengthen your prospects.

Administrative Assistant

An administrative assistant plays a crucial role in ensuring the efficient operation of an office. They provide essential administrative support to management, employees and sometimes clients.

Key responsibilities:

  • Organising files, scheduling appointments and managing office supplies
  • Answering phones, drafting emails and taking meeting minutes
  • Completing data entry tasks to maintain accurate records
  • Creating, proofreading and maintaining documents including reports and presentations.
  • Maintaining databases and tracking important deadlines
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To become an administrative assistant, you typically need a high school qualification and strong organisational, communication, and computer skills. Additional training or experience in office support or business administration can improve your job prospects.

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Project Administrator

Project administrators provide administrative support to ensure projects run smoothly and on time.

Key responsibilities:

  • Preparing and maintaining project documentation, reports and other necessary materials
  • Assisting in the creation and maintenance of project schedules, timelines, and budgets
  • Facilitating communication between team members, stakeholders and other relevant parties
  • Assisting with tracking project budgets and expenses

To become a project administrator, you typically need strong administrative and organisational skills, along with relevant experience. While not always required, qualifications such as a certificate or diploma in project management can be beneficial.

How can we Help You?

Whether you’re aiming for a position as an executive assistant, office coordinator, receptionist, or administration officer, your application needs to be professional, well-organised, and tailored to the role. At Melbourne Resume Writers, we help administration professionals craft clear, polished applications that make a strong impression.

Cover Letter

A tailored cover letter is essential for administration roles. We write letters that highlight your organisational skills, attention to detail, and ability to support teams and maintain smooth office operations—aligned with the specific needs of the employer.

Resume Writing

Your resume should showcase your qualifications, relevant experience, and strengths in areas like scheduling, document management, customer service, and systems proficiency. We create resumes that clearly present your value and reliability in office environments.

Key Selection Criteria

For government and large corporate roles, you may need to respond to selection criteria. We develop concise, well-structured responses using the STAR method, demonstrating how your administrative skills, initiative, and professionalism align with the role.

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